Palace of Health

A leading private healthcare facility in Turin: therapeutic virtual reality to reduce anxiety and distress during procedures and treatments.

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Palace of Health

A leading private healthcare facility in Turin: therapeutic virtual reality to reduce anxiety and distress during procedures and treatments.

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The Challenge

In a high-profile private healthcare facility, the perceived quality of care is an integral part of the service. Patients arrive with specific expectations and little room for tolerance of unnecessary discomfort. Palazzo della Salute was looking for a non-pharmacological approach capable of reducing anxiety and perceived pain, which could be adopted with minimal operational friction and was consistent with its own standards of excellence.

In a high-profile private healthcare facility, the perceived quality of care is an integral part of the service. Patients arrive with specific expectations and little room for tolerance of unnecessary discomfort. Palazzo della Salute was looking for a non-pharmacological approach capable of reducing anxiety and perceived pain, which could be adopted with minimal operational friction and was consistent with its own standards of excellence.

Consistent with standards of excellence that accept no compromises on the quality of the experience.

Our strategy

We introduced LEMO with a structured onboarding process, guiding the clinical team from training to the first patient sessions. Immersive experiences integrate seamlessly into the care workflow without altering it: the headset is offered as a core part of the treatment, not as an optional accessory.

We introduced LEMO with a structured onboarding process, guiding the clinical team from training to the first patient sessions. Immersive experiences integrate seamlessly into the care workflow without altering it: the headset is offered as a core part of the treatment, not as an optional accessory.

The adoption has been consolidated over time, confirming that therapeutic virtual reality meets the expectations of a private facility oriented toward clinical excellence.

The result

10yes

Headset setup

100%

Trained staff

1

Pilot completed